In case of your cancellation (medical reasons, covid situation, cancelling your trip to Bovec) and providing we are not able to fill your slot for the booked course, the following cancellation charges apply:
– Cancellation up to 30 days before the event: a sum of € 50 will be deducted as an administration fee
– Cancellation 15-29 days before the event: a sum of € 100 will be deducted
– Cancellation 8-14 days before the event: 50% of the total course value will be deducted
– Cancellation up to 7 days before the event: the total course value is non-refundable
– If you fail to turn up on the day you will lose your deposit.
It is your responsibility to carry all documents which accredit you, failure to do so will result in non-participation and the price of the course will not be refundable.
Giving incorrect personal information when booking may result in you forfeiting all the costs for the course.
Cancellations shall be made in writing by email to info@ernestogainza.com. The cancelation notice shall include the following information:
– Name of the participant
– Course title
– Course date
In case we have to cancel due to unfavorable weather conditions:
You will still receive the theoretical part or ground school in the classroom with one of our guides. You are welcome to join another course within a year without further payment.
Force majeure:
Intercrew d.o.o. shall not be liable in respect of any failure to fulfil its obligations under this Agreement if such failure is due to reasons or circumstances beyond its reasonable control including but not limited to: government interference, direction or restriction, war or civil disorders, strikes, blockage, insurrections, riots, acts of nature, disasters, diseases, epidemics, terrorist actions, or other emergencies.